Customer
UK: footfall declined over Summer holidays
According to the data from British Retail Consortium Sensormatic IQ, footfall decreased by 1.6% in August, after rising by 1.8% in July, as compared to the same month of 2022
Japan Retail: mixed signs cast a shadow over a clear outlook for the rest of the year
The growth rate of footwear consumer prices has largely outpaced that of the overall prices. This is not a good sign for the footwear sector, as discretionary items are always the first to be discarded by consumers, but it is not all bad news. The truth is consumer confidence has rebound at the start of the year, private consumption has shown some resilience and the return of tourists is a welcoming sign. Perhaps most surprising is the fact that the volume of imports has not been affected by the weakening of the yen. It remains to be seen how the outlook will unfold
Loewe opens first leather goods repair store
The Spanish luxury label has opened in Osaka (Japan) its first store entirely dedicated to the repair and maintenance of leather articles. A leather artisan will be in the store ready to repair and renew damaged products brought in
UK-listed retailers' profit warnings fall to the lowest quarterly total since 2020
In the first quarter of 2023, UK-listed retailers' profit warnings fell to the lowest quarterly total since 2020, but “persistent inflation, high-interest rates and tightening consumer spending” continue to challenge the sector
Zalando launches virtual fitting room pilot
The German-based e-tailer is piloting a virtual fitting room experience with millions of customers across its 25 markets to better understand how they engage with this new technology
UK: Mother’s Day boosted March retail sales
Despite cost-of-living pressures and an wet weather that kept shoppers at home, Mother's Day purchases boosted spending in March. Still, overall growth fell short of inflation
Zalando reviews brand portfolio to raise its relevance
Based on a shift in consumer behaviour, the German-based e-tailer plans to increase the relevance of its brand assortment according to three criteria: inspiration, curation and personalisation
Japan retail: unlocking consumer confidence is key for retail
The volume of footwear imports closed 2022 about 10 percentage points below the 2015 baseline, suggesting that the impact of the imported inflation on prices has been clouding the real performance of retail sales in the category. Both the government and some companies have offered inflation allowances or anti-inflation subsidies, but given the saving Japanese mindset, it can be expected that any additional disposable income will not necessarily be used for discretionary shopping, such as clothing and footwear. To boost consumption, it is therefore needed to unlock consumer confidence, which improved only marginally In February, and appears now to be flattening
ACCC launches investigation on Australian businesses for greenwashing
Australia's Competition and Consumer Commission (ACCC) will investigate several businesses, especially in the cosmetic, clothing and footwear and food and drink sectors, for potential greenwashing
UK consumer confidence rebounds to the highest level in almost a year
The latest data by GfK shows that UK consumer confidence hit in February the highest level since April 2022, thus displaying households’ resilience despite the cost-of-living crisis
UK footfall rises in high streets and city centres
The retail data analytics Springboard says that footfall improved in high streets and city centres in the week following the rail strikes disruption, with the return of workers to the office
UK consumer confidence picked up in the last quarter of 2022
The latest Deloitte Consumer Tracker revealed that after 15 months of consecutive decline, UK consumer confidence improved slightly by 0.6% in the last quarter of 2022 to -19.7%
UK Boxing Day footfall declines by 15.3% over pre-pandemic levels
On a comparable basis to 2019, UK in-store footfall was down by 15.3% this past Boxing Day, mostly due to rail strikes, travel disruptions and the rising cost-of-living, says RetailNext
Viva Magenta is the colour of the year 2023
Pantone selected Viva Magenta 18-1750 as the colour for 2023, taking inspiration from nature to galvanize "our spirit" and help us "build our inner strength", thus encouraging us to write our narratives
US consumers to do more holiday shopping in-stores than online
This is the first year since the COVID-pandemic breakout in which consumers said expecting to make more of their holiday purchases in stores (46%) than online (45%), said the NPD Group-
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