Companies

Genesco plans to upgrade its information technology operations

Jan 28, 2026 United States

The Nashville-based footwear company has announced plans to upgrade its IT operations as part of its long-term strategy to improve operational efficiencies across the business

Overall, Genesco is seeking to transition to a business model that is designed to enhance speed and scalability, accelerate AI-enabled innovation and automation, and align technology capabilities more closely with the company's evolving business priorities.

“Following a comprehensive review, we made the strategic decision to evolve our IT operating model to further strengthen our capabilities, expertise, scale and efficiency. This transformation builds on the meaningful investments and progress we have made in digital and omnichannel and enables us to more effectively leverage advanced technologies”, said Mimi E. Vaughn, Genesco Board Chair, President and Chief Executive Officer.

To achieve this, the company announced that it will be partnering with a global technology provider in order to adopt new tools and ways of working. The new operating model is expected to be implemented in phases, with some positions within the IT organisation likely to be impacted.

“By aligning our resources to a next-generation model, we are enhancing our ability to serve customers, increasing speed and flexibility across the organization, and supporting the Company’s continued growth”, concluded Mimi E. Vaughn.

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