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Tapestry with strategic alliance with Alibaba’s Tmall

Sep 12, 2019 China
Tapestry with strategic alliance with Alibaba’s Tmall
The New York-based luxury house will be one of the first companies to collaborate with Tmall in adopting the recently unveiled Flagship Store 2.0, beginning later this month
The upgraded platform will provide Tapestry’s brands with tools to feature customized content and offer "elevated shopping experiences for customers". In addition, this platform will allow Tapestry’s Data Labs team to gain deep insights into the local market as the company continues to focus on driving growth in the region with seamless experiences both offline and online.

As part of this partnership, the Coach, Kate Spade and Stuart Weitzman brands will all have flagship stores on Tmall Luxury Pavilion, Alibaba Group’s dedicated platform for luxury and premium brands. These flagships will not only feature products exclusive to Tmall, but also offer personalized content and services according to customers’ preferences.

Additionally, Tapestry and Alibaba will continue to strengthen their collaboration on intellectual property rights protection. Tapestry’s Coach is a member of the Alibaba Anti-Counterfeiting Alliance (AACA), leveraging Alibaba’s tools, technology and cooperation initiatives to protect its brand.


Tapestry is committed to China

Jide Zeitlin, recently appointed Chairman and Chief Executive Officer of Tapestry, commented: “Tapestry is committed to the Chinese market. We have a leadership position in China and all of our brands have tremendous opportunity for further growth. Given Tapestry’s focus on customer experience, creating innovative strategic partnerships with leaders such as Tmall helps us to connect our unique lifestyle brands with the important fashion and digitally savvy Chinese consumer. Tmall is at the forefront of the fast-paced digital eco-system in China, highlighted by their innovative approach and consumer-centric attitude. We look forward to growing our brands in China with this important new retail partnership and are excited to launch our brand flagships on Tmall’s newest platform.”

This partnership advances two of Tapestry’s key strategic initiatives: driving digital innovation and growing its business with Chinese consumers. With sales to Chinese consumers globally representing less than 20% of Tapestry’s revenue with ecommerce this market is still in a nascent phase of growth. Therefore, China’s rapidly growing online market represents an area of enormous potential. The strategic alliance with Alibaba’s Tmall, with its vast active user base of over 750 million, will expand the reach of Tapestry’s brands throughout the country, increasing awareness as well as driving relevance and engagement with new and existing customers.

Noam Paransky, Chief Digital Officer of Tapestry, concluded: “Coach has been in China for over 20 years and has been an early digital pioneer. Building on that success, this partnership signifies the first step in our new ChinaNext digital innovation agenda, which will not only drive local engagement, but will provide learnings that we can leverage on a global scale. We are committed to offering a compelling experience for Chinese consumers wherever they choose to shop: our stores, direct brand and third-party websites or social platforms. Our partnership with Tmall is a foundational part of this strategy, which allows our brands to connect with a broader audience.”

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