World Footwear

Companies

Kohl's to accept Amazon returns

Sep 25, 2017 United States
Kohl's to accept Amazon returns
Kohl's, which is opening in-store Amazon shops, will start accepting returns for the online retailer at some of its stores in Los Angeles and Chicago starting next month
The American department store retail chain Kohl's has announced it will pack and ship eligible Amazon return items for free in more than 80 of its stores.

For this purpose, the company will create designated parking spots near the Kohl's store entrances for those any customers dealing with Amazon returns. By offering an alternative to the post office service, Kohl’s is also incrementing traffic to its own stores, increasing the number of visits and shopping volumes. The department store had previously announced plans to open 1 000-square-foot Amazon areas in 10 of its stores in Chicago and Los Angeles that will sell some of  Amazon products.

It is a win-win deal, as this also allows Amazon customers to have another alternative for returns, one of the main issues when people consider buying online. On top of that, by having their products available in some stores, Amazon is allowing consumers to see, touch and experiment the products before buying.  

As department stores struggle with the competition of online stores, most brands and companies are not ignoring the brick and mortar channel, but looking into omni channel strategies that integrate all available channels.

Related Events

  • Jun
    18
    Jun 18-Jun 20, 2019 | Denver, United States

    Outdoor Retailer

  • Jun
    19
    Jun 19-Jun 21, 2019 | Denver, United States

    Denver International Western/English Apparel & Equipment

  • Jun
    23
    Jun 23-Jun 24, 2019 | Miami, United States

    SMOTA

  • Jul
    10
    Jul 10-Jul 11, 2019 | Santa Fe, New Mexico, United States

    Santa Fe Show Show

Related Organizations

  • FFANY - Fashion Footwear Association of New York

    FFANY - Fashion Footwear Association of New York

    United States
  • FDRA - Footwear Distributors and Retailers of America

    FDRA - Footwear Distributors and Retailers of America

    United States
  • Pensole Footwear Design Academy

    Pensole Footwear Design Academy

    United States
  • Brooklyn Shoe Space

    Brooklyn Shoe Space

    United States