DSW has announces that all stores have been properly cleaned and sanitising, and there will be signage, reminding people to stay six feet apart from others and indicating one-way traffic through the aisles. Try-on areas have been created with the design of spaces dedicated to this.

DSW has also implemented a credit card only payment, eliminating contact during check out. will not be placing merchandise in bags.

For returns, the customer will have to take the merchandise to a designated return line where it will be placed in a special area, sprayed with disinfectant at the end of the day and stored for a week before being returned to the sales floor.

The company also has implemented extra measures such as the contactless curb side pick-up (buy online and pick up at the store) and a 90-day standard policy.